photographer: dewi van ‘t hoog © | make-up artist: ava scarborough from art of colors

travix

at travix, cultivating a diverse and inclusive team is one of our core values, ensuring that everyone has equal opportunities to grow. joining the equals campaign aligns with our commitment to supporting a culture where fairness and equality are key. it presents a great opportunity to champion what we stand for as an organisation and celebrate some of the women who serve as role models within travix and beyond.

veronica melendez

director payments, fraud and chargeback at travix

about

i’m originally from el salvador, that small but beautiful country in central america. after my bachelor’s degree in business, i quickly moved into pursuing an international career, having studied, worked and lived in spain, france, uk, and now in the netherlands.

i started my career in business and financial roles, and one day i stumbled upon a position in payments. i cannot describe how much i loved this fast-paced industry and i decided to continue my career on this path.

having accumulated experience and knowledge across the airline industry, financial shared services and fintech, today as director of payments, fraud, and chargebacks at travix, i combine my two loves: travel and payments.

i’m passionate about new technologies and how they can make an impact on society, especially when it comes to financial inclusion.

why do you think it is important that role models need to be visible?

it always seems impossible until it’s done.” nelson mandela’s quote highlights that despite seeming impossible, seeing others succeed makes it achievable. in fintech, where women are underrepresented, visible role models can inspire and guide others, breaking barriers and promoting a sense of belonging. as a woman with 15 years of experience in various roles, i’ve only had a woman as manager twice. without relatable role models, it’s challenging to find someone to share struggles with or to aspire to.